ALICE Receptionist

The Modern Visitor Management & Communication Solution.

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Overview

ALICE Receptionist is a unique visitor management system that combines a self-service kiosk with the option for live, two-way video communication with a remote receptionist. This allows organizations to provide a personal touch and assistance to visitors when needed, while still automating the check-in process. ALICE is designed to improve customer service, enhance security, and reduce front desk staffing costs.

✨ Key Features

  • Self-service visitor check-in kiosk
  • Live video receptionist assistance
  • Visitor screening and photo capture
  • Badge printing
  • Host notifications
  • Integration with access control and communication systems
  • HIPAA and GDPR compliant options
  • Employee in/out board

🎯 Key Differentiators

  • Live video receptionist feature
  • Integration with enterprise communication systems (VoIP, video conferencing)
  • Focus on providing a human touch to the visitor experience

Unique Value: Offers the best of both worlds: the efficiency of a self-service kiosk and the personal assistance of a live, remote receptionist.

🎯 Use Cases (5)

Providing a high-touch visitor experience with remote assistance Managing unmanned or partially staffed lobbies Improving security and screening visitors Reducing front desk operational costs Enhancing internal communications

✅ Best For

  • Corporate offices that want to provide a premium visitor experience
  • Healthcare facilities needing HIPAA-compliant visitor management
  • Government buildings with high security requirements
  • Businesses looking to replace or supplement a traditional receptionist

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations looking for a simple, low-cost, self-service only solution
  • Small businesses with very low visitor traffic

🏆 Alternatives

Envoy The Receptionist for iPad Greetly

Provides a more personal and interactive visitor experience compared to purely self-service systems.

💻 Platforms

Web Desktop (Windows) Kiosk

🔌 Integrations

Microsoft Teams Cisco Webex Avaya Mitel Access control systems

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Premium tier)

🔒 Compliance & Security

✓ HIPAA ✓ BAA Available ✓ GDPR ✓ SSO ✓ HIPAA ✓ GDPR

💰 Pricing

$135.00/mo

✓ 30-day free trial

Free tier: NA

📊 Market Info

Customers: 1000+

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