Atera
The All-in-One Platform for IT Teams & MSPs.
Overview
Atera is a cloud-based, all-in-one remote monitoring and management (RMM) platform that combines RMM, Professional Services Automation (PSA), remote access, and reporting into one system. It is designed for IT professionals, managed service providers (MSPs), and IT departments.
✨ Key Features
- Remote Monitoring & Management (RMM)
- Professional Services Automation (PSA)
- Patch Management
- Helpdesk & Ticketing
- Billing & Invoicing
- Remote Access
🎯 Key Differentiators
- Per-technician pricing model (unlimited devices)
- Integrated RMM and PSA
- AI-powered features for ticket handling and script generation
Unique Value: Offers a unified RMM and PSA solution with a predictable, per-technician pricing model that is cost-effective for growing MSPs.
🎯 Use Cases (3)
✅ Best For
- Managing multiple clients' IT infrastructure from a single dashboard
- Automating routine IT tasks like patching and maintenance
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Large enterprises with complex, siloed IT departments
🏆 Alternatives
Simpler pricing and a more integrated feature set compared to competitors that often require multiple products.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Power tier)
🔒 Compliance & Security
💰 Pricing
✓ 30-day free trial
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