Canny
Build better products with customer feedback.
Overview
Canny is a user feedback management tool that helps software companies collect and prioritize feedback to build better products. It provides a central place for users to submit feature requests and bug reports, and for product teams to track and manage that feedback. With features like feature voting, roadmaps, and changelogs, Canny helps close the loop with customers and keep them engaged in the product development process.
✨ Key Features
- Feedback Boards
- Feature Voting & Prioritization
- Product Roadmaps
- Changelogs
- User Segmentation
- Single Sign-On (SSO)
🎯 Key Differentiators
- Simplicity and ease of use
- Public roadmap and changelog features
- AI-powered feedback summarization and analysis
Unique Value: Provides a simple and effective way for product teams to close the feedback loop with their users, from capturing ideas to announcing new features.
🎯 Use Cases (4)
✅ Best For
- SaaS companies managing customer feature requests
- Product teams building public-facing roadmaps
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Internal-only project management
- Complex bug tracking (better suited for dedicated tools like Jira)
🏆 Alternatives
More focused on the product development lifecycle than on marketing-oriented review collection.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Business tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: For startups with under 50 monthly tracked users.
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