ConnectWise SIEM
Intelligent Security Management.
Overview
ConnectWise SIEM (formerly Perch Security) is a SIEM-as-a-Service offering tailored for Managed Service Providers. It provides centralized log management, threat detection, and compliance reporting. The platform integrates threat intelligence and is backed by a 24/7 Security Operations Center (SOC) to help MSPs identify and respond to threats across their clients' networks, cloud environments, and endpoints.
✨ Key Features
- Centralized Log Management
- 24/7 SOC Monitoring
- Threat Intelligence Integration
- Compliance Reporting (PCI, HIPAA, etc.)
- Multi-tenant Architecture
- Automated Alert Triage
- Cloud and On-Premises Monitoring
🎯 Key Differentiators
- Specifically built for the MSP multi-tenant model
- Bundled with a 24/7 SOC service
- Deep integration with the ConnectWise ecosystem (PSA, RMM)
Unique Value: Provides an affordable, MSP-centric SIEM and SOC solution that makes it easy to add advanced threat detection and compliance services to an MSP's portfolio.
🎯 Use Cases (4)
✅ Best For
- Helping MSPs meet compliance requirements for their clients.
- Detecting threats by correlating events from various sources.
- Providing SOC services to MSPs without their own security team.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Direct use by small businesses without an MSP.
- Organizations needing only endpoint protection without log management.
🏆 Alternatives
Unlike traditional, complex SIEMs, ConnectWise SIEM is designed for ease of use by MSPs and includes the human element of a SOC, removing a significant operational burden.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (All tier)
🔒 Compliance & Security
💰 Pricing
Free tier: N/A
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