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ConnectWise SIEM

Intelligent Security Management.

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Overview

ConnectWise SIEM (formerly Perch Security) is a SIEM-as-a-Service offering tailored for Managed Service Providers. It provides centralized log management, threat detection, and compliance reporting. The platform integrates threat intelligence and is backed by a 24/7 Security Operations Center (SOC) to help MSPs identify and respond to threats across their clients' networks, cloud environments, and endpoints.

✨ Key Features

  • Centralized Log Management
  • 24/7 SOC Monitoring
  • Threat Intelligence Integration
  • Compliance Reporting (PCI, HIPAA, etc.)
  • Multi-tenant Architecture
  • Automated Alert Triage
  • Cloud and On-Premises Monitoring

🎯 Key Differentiators

  • Specifically built for the MSP multi-tenant model
  • Bundled with a 24/7 SOC service
  • Deep integration with the ConnectWise ecosystem (PSA, RMM)

Unique Value: Provides an affordable, MSP-centric SIEM and SOC solution that makes it easy to add advanced threat detection and compliance services to an MSP's portfolio.

🎯 Use Cases (4)

Managed threat detection and response for MSPs Security monitoring for compliance purposes Centralized security visibility across multiple clients Log aggregation and analysis

✅ Best For

  • Helping MSPs meet compliance requirements for their clients.
  • Detecting threats by correlating events from various sources.
  • Providing SOC services to MSPs without their own security team.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Direct use by small businesses without an MSP.
  • Organizations needing only endpoint protection without log management.

🏆 Alternatives

Splunk LogRhythm Blumira Blackpoint Cyber

Unlike traditional, complex SIEMs, ConnectWise SIEM is designed for ease of use by MSPs and includes the human element of a SOC, removing a significant operational burden.

💻 Platforms

Web API

🔌 Integrations

ConnectWise PSA ConnectWise RMM Microsoft 365 SentinelOne Cisco Meraki Palo Alto Networks

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ SSO ✓ SOC 2 Type II

💰 Pricing

Contact for pricing

Free tier: N/A

Visit ConnectWise SIEM Website →