KnowledgeOwl
Knowledge base software that's powerful, not complicated.
Overview
KnowledgeOwl is a comprehensive knowledge base software designed to help companies create user-friendly help centers for both customers and internal teams. While its primary focus is on general documentation, it supports embedding and hosting API documentation, allowing businesses to keep all their support content, from user guides to API references, in a single, searchable platform.
✨ Key Features
- WYSIWYG and Markdown editors
- Custom branding and design
- Powerful search capabilities
- User feedback and ratings
- Granular access controls (password protection)
- Support for embedding API documentation (e.g., from Swagger UI or Redoc)
🎯 Key Differentiators
- Strong focus on customer support and ease of use
- Highly flexible and customizable platform
- Excellent for creating both public and private knowledge bases
Unique Value: Provides a single, easy-to-use platform for all of a company's knowledge, backed by exceptional customer support, allowing for the consolidation of user guides and developer docs.
🎯 Use Cases (3)
✅ Best For
- Companies that want a single platform for both their customer-facing knowledge base and their developer documentation
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Teams that need native, interactive API documentation generation from an OpenAPI spec without using third-party embeds
🏆 Alternatives
While not a native API documentation generator like Redocly or Stoplight, KnowledgeOwl excels as a general-purpose knowledge base, offering more flexibility for non-API content than specialized tools.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 30-day free trial
Free tier: N/A
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