Lightspeed Loyalty
Turn first-time customers into lifelong regulars.
Overview
Lightspeed Loyalty helps businesses create a custom rewards program to engage customers and encourage repeat business. It offers features like points-based rewards, customer segmentation, and automated marketing campaigns. The platform is designed to be an integral part of the Lightspeed POS system, providing a seamless experience for both merchants and their customers.
✨ Key Features
- Points-based rewards
- Customer segmentation
- Automated email and SMS marketing
- Branded loyalty program
- Reporting and analytics
- Tiered rewards programs
🎯 Key Differentiators
- Omnichannel loyalty for both in-store and online.
- Advanced customer segmentation and marketing automation.
- Strong focus on both retail and restaurant industries.
Unique Value: A versatile and feature-rich loyalty program that helps businesses build lasting customer relationships across all channels.
🎯 Use Cases (4)
✅ Best For
- Creating a points system for a boutique retail store.
- Sending targeted promotions to specific customer segments in a restaurant.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Businesses not using Lightspeed POS.
🏆 Alternatives
Offers more advanced marketing and segmentation features compared to some basic POS-integrated loyalty programs.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: N/A
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