Lightstep
Cloud-native observability for the enterprise.
Overview
Lightstep, now part of ServiceNow, is an observability platform designed for modern, cloud-native applications. It provides deep visibility into the performance of distributed systems, helping teams to understand and resolve issues quickly. Lightstep's core technology is built around distributed tracing, which allows it to analyze 100% of unsampled transaction data to provide complete end-to-end traces and robust metrics. Note: Cloud Observability (Lightstep) will be supported through March 1st, 2026, or your subscription term end date (whichever is later).
✨ Key Features
- Distributed Tracing
- Service Diagrams
- Change Intelligence for automated root cause analysis
- Service Level Objectives (SLOs)
- Metrics and Dashboards
🎯 Key Differentiators
- Strong focus on distributed tracing and high-cardinality data
- Built on and for OpenTelemetry
- Powerful analytics and root cause analysis capabilities
Unique Value: Provides clear, actionable insights into the performance of complex, cloud-native applications, enabling teams to build and operate more reliable software.
🎯 Use Cases (4)
🏆 Alternatives
Offers deeper and more powerful distributed tracing capabilities than many all-in-one observability platforms.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: Community plan with limited data retention and features.
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