LoungeUp
The all-in-one platform to manage the entire guest journey
Overview
LoungeUp is a guest relationship management platform that helps hospitality businesses manage the entire guest journey. Their solutions include a guest portal, messaging, upselling, and reputation management tools. The platform is designed to improve guest satisfaction, increase revenue, and build guest loyalty.
✨ Key Features
- Guest Portal
- Messaging
- Upselling
- Reputation Management
- CRM
- Analytics
🎯 Key Differentiators
- Strong focus on guest relationship management
- Comprehensive suite of tools for the entire guest journey
Unique Value: A single platform to manage all aspects of the guest relationship, from pre-arrival to post-stay.
🎯 Use Cases (4)
✅ Best For
- Boosting direct bookings
- Improving guest satisfaction scores
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Businesses outside the hospitality industry
🏆 Alternatives
Offers a more integrated approach to guest relationship management compared to using multiple point solutions.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: NA
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