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Lucity (CentralSquare)

Powering the public experience.

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Overview

Lucity, now a core part of CentralSquare's Public Admin Suite, is an enterprise asset management system designed for public works and utilities. It provides tools for managing assets, work orders, inventory, and citizen requests, with a strong emphasis on integration with Esri's GIS platform. The software helps municipalities maintain their infrastructure and streamline operations.

✨ Key Features

  • Asset Management
  • Work Order Management
  • Preventive Maintenance Scheduling
  • Inventory and Resource Management
  • Citizen Request Management
  • GIS Integration (Esri)
  • Mobile Workforce Management

🎯 Key Differentiators

  • Part of the broader CentralSquare suite, offering potential for integration with public safety and administrative software.
  • Strong historical focus on public works EAM.
  • Flexible and configurable workflows.

Unique Value: Provides a dedicated, comprehensive EAM system for public works that is deeply integrated with GIS and can connect to a wider ecosystem of public administration and safety solutions from CentralSquare.

🎯 Use Cases (5)

Tracking maintenance on water, sewer, and storm water systems. Managing work orders for street and traffic sign repairs. Conducting facility and park inspections. Responding to and tracking citizen-reported issues. Managing inventory of parts and materials for maintenance.

✅ Best For

  • Municipal public works departments.
  • Water and wastewater utilities.
  • County engineering departments.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations not using Esri GIS.
  • Agencies looking for a lightweight, non-enterprise solution.

🏆 Alternatives

Cityworks Cartegraph AssetWorks Tyler Technologies

While similar to other GIS-centric EAMs, its integration within the CentralSquare ecosystem offers a unique value proposition for agencies looking to source multiple public sector solutions from a single vendor.

💻 Platforms

Web iOS Android

✅ Offline Mode Available

🔌 Integrations

Esri ArcGIS Other CentralSquare products (Public Safety, Finance) CitySourced SeeClickFix

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Available tier)

💰 Pricing

Contact for pricing

Free tier: N/A

Visit Lucity (CentralSquare) Website →