MASYC Warranty Management
Control and Capability for Today's Homebuilders.
Overview
The MASYC Warranty Management Solution is a specialized module designed for homebuilders who use the JD Edwards EnterpriseOne ERP system. It integrates automation, mobility, and reporting into a single system to manage warranties from pre-occupancy through post-occupancy. The core of the solution is the Warranty Workbench, which unifies homeowner records, service cases, work orders, and purchase orders into one workflow.
✨ Key Features
- Warranty Workbench PowerForm
- Integration with JDE HomeBuilder Module
- Service Request / Case Management
- Work Order Management
- Purchase Order & Backcharge Tracking
- Mobile Access
- Centralized Reporting
🎯 Key Differentiators
- Built exclusively for and deeply integrated with JD Edwards EnterpriseOne.
- Provides a single, unified workflow from service request to financial backcharge.
- Leverages the power of the core ERP for comprehensive data and reporting.
Unique Value: Transforms warranty management for builders on JD Edwards by creating a seamless, integrated system that connects field service with back-office operations and financials.
🎯 Use Cases (3)
✅ Best For
- Unifying homeowner records, service requests, and work orders in a single interface.
- Tracking backcharges to subcontractors, even those who are out of business.
- Reviewing the complete service and warranty history of a house within one tool.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies that do not use JD Edwards EnterpriseOne.
- Small builders who do not need a full ERP-integrated warranty system.
🏆 Alternatives
Offers unparalleled integration with JD Edwards compared to standalone warranty systems that would require complex and costly custom integrations.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Custom tier)
💰 Pricing
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