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🔧 Salesforce Industries (Vlocity)

Salesforce Industries (Vlocity)

Go digital faster with industry-specific apps.

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Overview

Salesforce Industries, built from the acquisition of Vlocity, provides pre-built solutions for specific industries like Communications, Media, Energy & Utilities, and Financial Services. These solutions include industry-specific data models, business processes, and a suite of tools including an Enterprise Product Catalog (EPC), CPQ, Order Management, and Digital Commerce, all running natively on Salesforce.

✨ Key Features

  • Enterprise Product Catalog (EPC)
  • Industry CPQ
  • Order Management
  • Digital Commerce
  • Industry-specific data model
  • OmniStudio for guided interactions

🎯 Key Differentiators

  • Deeply integrated, native Salesforce experience
  • Pre-built industry-specific processes and data models
  • Leverages the full power of the Salesforce platform (AI, Analytics)

Unique Value: Accelerates digital transformation by providing pre-built, industry-specific applications on the world's leading CRM platform.

🎯 Use Cases (4)

Digital transformation for specific industries Launching complex B2B and B2C offers Automating the quote-to-order process Providing guided, omnichannel customer experiences

✅ Best For

  • Telecommunication operators launching 5G bundles
  • Insurance companies creating personalized policies
  • Utility companies managing energy products

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Industries not covered by their specific clouds
  • Companies not using the Salesforce platform

🏆 Alternatives

CloudSense Hansen CPQ Netcracker Amdocs

Offers a faster time-to-value and a more unified platform for Salesforce customers compared to building custom solutions or integrating third-party apps.

💻 Platforms

Web (Salesforce) API

🔌 Integrations

Salesforce Sales Cloud Salesforce Service Cloud MuleSoft Tableau

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Premier Success Plans tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 1/2/3 ✓ ISO 27001/27017/27018 ✓ PCI DSS ✓ FedRAMP

💰 Pricing

Contact for pricing
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