Salesforce Industries (Vlocity)
Go digital faster with industry-specific apps.
Overview
Salesforce Industries, built from the acquisition of Vlocity, provides pre-built solutions for specific industries like Communications, Media, Energy & Utilities, and Financial Services. These solutions include industry-specific data models, business processes, and a suite of tools including an Enterprise Product Catalog (EPC), CPQ, Order Management, and Digital Commerce, all running natively on Salesforce.
✨ Key Features
- Enterprise Product Catalog (EPC)
- Industry CPQ
- Order Management
- Digital Commerce
- Industry-specific data model
- OmniStudio for guided interactions
🎯 Key Differentiators
- Deeply integrated, native Salesforce experience
- Pre-built industry-specific processes and data models
- Leverages the full power of the Salesforce platform (AI, Analytics)
Unique Value: Accelerates digital transformation by providing pre-built, industry-specific applications on the world's leading CRM platform.
🎯 Use Cases (4)
✅ Best For
- Telecommunication operators launching 5G bundles
- Insurance companies creating personalized policies
- Utility companies managing energy products
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Industries not covered by their specific clouds
- Companies not using the Salesforce platform
🏆 Alternatives
Offers a faster time-to-value and a more unified platform for Salesforce customers compared to building custom solutions or integrating third-party apps.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Premier Success Plans tier)
🔒 Compliance & Security
💰 Pricing
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