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🔧 Sensormatic (Johnson Controls)

Sensormatic (Johnson Controls)

Leading the future of retail.

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Overview

Sensormatic, a brand of Johnson Controls, is a long-standing leader in retail loss prevention. They are best known for their Electronic Article Surveillance (EAS) tags and systems. However, their offerings have expanded significantly to include an integrated portfolio of solutions. Their Sensormatic IQ platform combines data from EAS, video surveillance, and traffic sensors to provide retailers with comprehensive insights into loss prevention, inventory intelligence, and shopper behavior.

✨ Key Features

  • Electronic Article Surveillance (EAS) Systems
  • Video Surveillance & Analytics
  • RFID Inventory Intelligence
  • Shopper Traffic Analysis
  • Shrink Management as a Service (SMaaS)
  • Unified Commerce Platform (Sensormatic IQ)

🎯 Key Differentiators

  • Market leader in EAS technology
  • Broad, integrated portfolio of hardware and software solutions
  • Global reach and support infrastructure of Johnson Controls

Unique Value: Offers a comprehensive, single-vendor solution for store security and intelligence, combining industry-leading EAS technology with modern RFID, video, and data analytics.

🎯 Use Cases (5)

Preventing shoplifting with EAS tags and pedestals Managing inventory accuracy with RFID Analyzing store traffic and shopper behavior Investigating theft with integrated video Reducing shrink through data analytics

✅ Best For

  • Providing foundational anti-shoplifting technology (EAS) for decades.
  • Integrating multiple data sources (inventory, traffic, loss) into a single platform.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Businesses looking for a pure software, hardware-agnostic solution
  • Small retailers needing a low-cost, simple EBR tool

🏆 Alternatives

Checkpoint Systems Nedap Axis Communications

Unlike software-only providers, Sensormatic controls the entire stack from the sensor to the software, enabling tighter integration and a more holistic view of the store environment.

💻 Platforms

Web Hardware API

🔌 Integrations

POS Systems Inventory Management Systems Various VMS and access control systems

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 ✓ ISO 27001

💰 Pricing

Contact for pricing

Free tier: NA

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