Smart-Grid Solutions (SGS)
CIS for the Modern Utility.
Overview
Smart-Grid Solutions (SGS) offers a cloud-based Customer Information System (CIS) and billing platform designed for the modern utility. Their solution is built to be flexible and scalable, catering to the needs of various utility types, including electric, water, and gas. SGS focuses on providing a user-friendly and technologically advanced platform to help utilities improve their customer service and operational efficiency.
✨ Key Features
- Cloud-based CIS and Utility Billing
- Customer Self-Service Portal
- Mobile-friendly Interface
- Real-time Data and Analytics
- Flexible Rate and Billing Configuration
- Workflow Automation
- Open APIs for Integration
🎯 Key Differentiators
- Modern, cloud-native architecture
- User-friendly and intuitive interface
- Flexible and configurable platform
- Focus on open APIs and easy integration
Unique Value: Delivers a flexible and modern cloud-based CIS that empowers utilities to improve customer engagement and streamline operations.
🎯 Use Cases (4)
✅ Best For
- Implementing a new, cloud-based CIS for a growing municipal utility
- Providing a mobile-friendly customer portal for a rural electric cooperative
- Automating complex billing scenarios for a multi-service utility
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Utilities requiring an on-premises solution
🏆 Alternatives
Offers a more modern and agile platform compared to some of the older, more monolithic CIS solutions on the market.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Available tier)
🔒 Compliance & Security
💰 Pricing
Free tier: N/A
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