Southeastern Data Cooperative (SEDC)
The Utility-Friendly Software Partner.
Overview
Southeastern Data Cooperative (SEDC) is a provider of software solutions for the utility industry, primarily serving electric utilities. Their offerings include a comprehensive Customer Information System (CIS) and billing platform, as well as a suite of operational applications for areas like outage management and workforce management. As a cooperative, SEDC is focused on the needs of its member utilities.
✨ Key Features
- CIS/Utility Billing
- Financials and Accounting
- Outage Management
- Workforce Management
- Mobile Applications
- Customer Self-Service
- Cybersecurity Solutions
🎯 Key Differentiators
- Exclusive focus on electric utilities
- Cooperative business model
- Strong suite of operational applications (outage, workforce management)
- Emphasis on providing a 'utility-friendly' partnership
Unique Value: Offers a specialized and integrated suite of software and services tailored specifically for the operational and billing needs of electric utilities.
🎯 Use Cases (3)
✅ Best For
- Managing billing and customer information for a rural electric cooperative
- Streamlining outage response with an integrated outage management system
- Providing a mobile app for field technicians to manage work orders
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Water, sewer, or gas utilities
- Investor-owned utilities
🏆 Alternatives
Provides a more focused and in-depth solution for electric utilities compared to providers that serve multiple utility types.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Membership tier)
🔒 Compliance & Security
💰 Pricing
Free tier: N/A
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