TelmedIQ

The #1 KLAS-Rated Care Collaboration Platform.

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Overview

TelmedIQ, which is now integrated into the PerfectServe platform, is a clinical communication and collaboration solution designed to improve workflows in healthcare settings. It provides secure messaging, intelligent call routing, and integrations with clinical systems. The platform aims to connect care team members quickly and reliably, ensuring that critical information reaches the right person at the right time. It focuses on reducing communication delays and improving patient safety.

✨ Key Features

  • Secure Messaging
  • Clinical Alerting & Alarm Management
  • On-Call Schedule Management
  • EHR Integration
  • Call Center & Answering Service Integration
  • Nurse Mobility Solutions

🎯 Key Differentiators

  • Highly rated by KLAS for clinical communication
  • Advanced call routing and workflow automation capabilities
  • Integration into the broader PerfectServe platform

Unique Value: Connects care teams across the healthcare continuum through intelligent, automated communication workflows that accelerate speed to care and improve patient safety.

🎯 Use Cases (4)

Coordinating care in a hospital environment Managing and responding to critical patient alerts Automating on-call scheduling and communication Streamlining communication between the call center and clinical staff

✅ Best For

  • Improving response times for critical lab results and STAT orders
  • Reducing communication errors during patient handoffs
  • Ensuring messages are routed to the correct on-call physician

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small outpatient clinics that do not need advanced call routing or clinical alerting

🏆 Alternatives

TigerConnect Spok Vocera

As part of PerfectServe, it offers a more unified and comprehensive platform for enterprise-wide clinical communication than standalone messaging apps.

💻 Platforms

Web iOS Android

🔌 Integrations

Part of the PerfectServe platform, which integrates with major EHRs like Epic and Cerner, nurse call systems, and other clinical software.

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ SSO ✓ HIPAA ✓ SOC 2 Type II

💰 Pricing

Contact for pricing
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