VertexOne

The #1 provider of cloud-based technology solutions for the utility industry.

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Overview

VertexOne is a leading provider of cloud-based software and services for the utility industry. They offer a comprehensive suite of solutions that cover the entire meter-to-cash process, including customer information systems (CIS), meter data management (MDM), customer engagement, and data analytics. Their platform is designed to help utilities of all sizes modernize their operations, improve customer satisfaction, and adapt to the changing market.

✨ Key Features

  • Customer Information System (CIS)
  • Meter Data Management (MDM)
  • Customer Self-Service Portals
  • Mobile Workforce Management
  • Data Analytics and Reporting
  • Cloud-based SaaS delivery

🎯 Key Differentiators

  • Exclusive focus on cloud-based SaaS solutions for utilities
  • Strong expertise in the water utility sector
  • Comprehensive suite covering the entire customer lifecycle

Unique Value: Provides a complete, cloud-native platform that enables utilities to enhance customer experience, improve operational efficiency, and prepare for the future of the industry.

🎯 Use Cases (5)

Managing customer billing and information for water, gas, and electric utilities Implementing customer self-service and digital engagement strategies Processing and managing smart meter data Optimizing field service and workforce operations Gaining insights from utility data through analytics

✅ Best For

  • Helping utilities accelerate their digital transformation with cloud-based solutions
  • Providing a scalable platform that can serve utilities of various sizes
  • Improving customer experience through enhanced billing and communication tools

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Companies outside the utility industry
  • Organizations that require on-premise solutions

🏆 Alternatives

Oracle Utilities SAP Hansen Technologies Itineris

Offers a more focused and modern cloud-based approach compared to legacy on-premise systems, with deep expertise particularly in the water utility market.

💻 Platforms

Cloud Web iOS Android

🔌 Integrations

SAP Oracle

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Managed Services tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ SSO ✓ SOC 1/2 ✓ PCI DSS

💰 Pricing

Contact for pricing
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