Customer Information Systems

Compare 12 customer information systems tools to find the right one for your needs

🔧 Tools

Compare and find the best customer information systems for your needs

Open International Smartflex

The All-in-one Utility CX & Billing Solution.

A holistic CIS solution with expanded capabilities in MDM, DCX, and MWM for utilities.

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Itineris Umax

A modern CIS & CRM solution for Utilities.

A configurable CIS and CRM solution built on Microsoft Dynamics 365 for energy and water utilities.

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Fluentgrid CIS

Powering Utilities and Smart Cities.

A COTS product to manage the entire utility customer life cycle, from connection to billing.

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Oracle Utilities Customer Care and Billing

A comprehensive billing and customer care application for utilities serving residential, commercial, and industrial customers.

Manages the entire customer lifecycle for utilities, from service connection to billing and collections.

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SAP S/4HANA for Utilities

The intelligent ERP for the utilities industry.

An intelligent ERP solution designed for the specific needs of the utilities industry.

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Oracle Utilities Customer Cloud Service

A comprehensive SaaS solution for utilities of all sizes with customer care, service orders, metering, and billing.

Cloud-based meter-to-cash solution combining customer care and metering for utilities.

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Salesforce Energy & Utilities Cloud

Lead the energy transition with a platform designed for operational efficiency, growth, and sustainability.

An industry-specific solution extending Salesforce CRM for utilities and energy companies.

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Hansen CIS

A complete billing and customer care application for the modern utility.

A modular CIS and MDMS solution for energy retailers, distributors, and water utilities.

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Tyler Technologies Utilities Pro

A comprehensive billing and account management solution for municipal and independent utility services.

Utility billing software for small to mid-size local governments and special districts.

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Cogsdale Customer Service Management (CSM)

A unified metering, customer service, and billing management platform.

A CIS solution for municipalities and utilities offering convergent billing for multiple services.

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Itron Enterprise Edition (IEE) MDM

An industry-leading data management solution for residential, C&I, and IoT devices.

A scalable MDM platform for collecting, processing, and analyzing smart device data.

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El Dorado Utility Billing

The Smart Solution in Utility Billing Software.

Cloud-based utility billing for small to medium size cities, municipalities, and property managers.

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