Tyler Technologies Utilities Pro
A comprehensive billing and account management solution for municipal and independent utility services.
Overview
Tyler Technologies Utilities Pro is a billing and account management solution designed to help municipal and independent utilities manage their services. It simplifies billing, scheduling, and reporting through automated tasks and supports various billing methods. The software is built on a centralized contact and parcel database to reduce data entry and enhance information sharing.
āØ Key Features
- Consumption, flat-rate, and assessment billing
- Centralized contact and parcel database
- Full cash collection and receipting integration
- Online citizen portal for payments and account access (Utility Access)
- Extensive reporting and querying functionality
- Mobile technology for field employees
- Integration with handheld meter reading devices
- Payment plan management
- Interactive Voice Response (IVR) for payments and info
šÆ Key Differentiators
- Deep integration with Tyler's comprehensive ERP Pro suite for local government
- Centralized parcel and contact database improves data accuracy across departments
- Strong focus on the specific needs of the public sector and municipalities
Unique Value: Provides a deeply integrated utility billing and financial management system specifically designed for the public sector, improving efficiency by sharing data across a single ERP platform.
šÆ Use Cases (4)
ā Best For
- Integrated utility billing and financial management for municipalities.
š” Check With Vendor
Verify these considerations match your specific requirements:
- Large, investor-owned utilities with millions of customers.
- Utilities operating in complex, deregulated energy markets.
š Alternatives
Offers a more holistic solution for municipalities by integrating tightly with other essential government functions like general ledger, asset management, and citizen services, unlike standalone billing systems.
š» Platforms
š Integrations
š Support Options
- ā Email Support
- ā Phone Support
- ā Dedicated Support (Enterprise tier)
š° Pricing
Free tier: NA
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