ALICE by Actabl
The All-in-One Platform to Manage Your Hotel.
Overview
ALICE, now part of the Actabl suite of hotel software, is a comprehensive hotel operations platform. It's designed to connect the front desk, housekeeping, maintenance, and concierge teams to work more efficiently and better serve guests. While it offers a wide range of operational tools, its guest-facing features include mobile check-in, guest messaging, and service requests. This allows hotels to offer a modern, digital experience while streamlining their internal workflows and ensuring tasks are completed quickly.
✨ Key Features
- Mobile Check-in/Checkout
- Guest Messaging & Communication
- Service Request Management
- Housekeeping Management
- Maintenance & Work Orders
- Concierge & Itinerary Management
- Lost & Found Management
🎯 Key Differentiators
- Strong focus on connecting back-of-house operations (housekeeping, maintenance) with front-of-house.
- Comprehensive, all-in-one platform approach to hotel management.
- Robust tools for staff task management and collaboration.
Unique Value: ALICE unifies all hotel departments on a single platform, enabling them to deliver exceptional service and manage operations more efficiently.
🎯 Use Cases (4)
✅ Best For
- Unifying hotel staff communication across departments on a single platform.
- Improving guest satisfaction by responding to requests and issues faster.
- Offering guests a digital way to check in and communicate with the hotel.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small motels or B&Bs with simple operational needs.
- Corporate office visitor management.
- Event check-in.
🏆 Alternatives
While many tools focus solely on the guest-facing experience, ALICE provides a powerful engine for the underlying hotel operations, ensuring that guest requests are fulfilled seamlessly.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Custom tier)
🔒 Compliance & Security
💰 Pricing
Free tier: N/A
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