ReviewPro
The Leading Guest Experience Platform
Overview
ReviewPro, a Shiji Group brand, is a guest experience platform that helps hotels manage guest feedback and online reputation. Their solutions include online reputation management, guest surveys, and case management. The platform is designed to help hotels improve guest satisfaction, enhance their online reputation, and increase revenue.
✨ Key Features
- Online Reputation Management
- Guest Surveys
- Case Management
- Reporting & Analytics
- Competitor Benchmarking
- Messaging API
🎯 Key Differentiators
- Part of the Shiji Group ecosystem
- Strong focus on enterprise clients
Unique Value: A comprehensive platform to manage guest feedback and online reputation, with deep integrations into the Shiji Group ecosystem.
🎯 Use Cases (4)
✅ Best For
- Increasing positive online reviews
- Improving guest service recovery
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Businesses outside the hospitality industry
🏆 Alternatives
Offers a more integrated solution for hotels using other Shiji Group products.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: NA
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