TrustYou
The All-in-One Guest Experience Platform
Overview
TrustYou is a guest experience platform that helps hotels manage guest feedback and communication. Their solutions include guest surveys, online reputation management, guest messaging, and analytics. The platform is designed to help hotels improve guest satisfaction, enhance their online reputation, and increase bookings.
✨ Key Features
- Guest Surveys
- Online Reputation Management
- Guest Messaging
- Reporting & Analytics
- Review Marketing
- Competitor Benchmarking
🎯 Key Differentiators
- All-in-one platform for guest feedback and communication
- Strong focus on data and analytics
Unique Value: A single platform to manage all guest feedback and communication, with powerful analytics to drive improvements.
🎯 Use Cases (4)
✅ Best For
- Increasing positive online reviews
- Improving guest satisfaction scores
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Businesses outside the hospitality industry
🏆 Alternatives
Offers a more comprehensive and data-driven approach to guest experience management compared to using separate feedback and messaging tools.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: NA
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