Voice of Customer
Compare 109 voice of customer tools to find the right one for your needs
📂 Subcategories
🔧 Tools
Compare and find the best voice of customer for your needs
Insight7
An AI platform that analyzes customer conversations to provide insights and coaching.
Zonka Feedback
Zonka Feedback helps businesses collect, analyze, and act on customer feedback across every touchpoint.
Zonka Feedback
An omnichannel customer experience and feedback management platform.
Birdeye
A platform for reputation management, customer reviews, and messaging for local businesses.
Zonka Feedback
An omnichannel survey and feedback platform for collecting and analyzing customer feedback.
Thematic
An AI platform for analyzing unstructured customer feedback from any source.
Zonka Feedback
An omnichannel survey and feedback platform to measure and improve customer and employee experience.
SentiSum
Unifies customer feedback from all channels and uses AI to provide actionable insights.
Zonka Feedback
An omnichannel customer feedback platform with AI-powered analytics.
InMoment
InMoment’s Experience Improvement (XI) Platform helps brands deliver more valuable and memorable experiences to their customers and employees.
Chattermill
Chattermill helps businesses unlock their customer reality by unifying and analyzing customer feedback data.
AskNicely
AskNicely is a customer experience platform that helps businesses improve customer happiness and drive retention.
InMoment
An experience improvement (XI) platform that combines feedback, data, and analytics.
AskNicely
A customer feedback platform focused on the Net Promoter Score (NPS) to improve customer experience.
Survicate
A customer feedback platform for collecting insights through targeted surveys.
Delighted
A turnkey customer feedback platform for sending NPS, CSAT, and CES surveys.
AskNicely
A platform focused on collecting customer feedback to coach and empower frontline teams.
InMoment
An enterprise VoC platform combining data, technology, and human expertise.
Delighted
A self-service platform for collecting customer feedback via NPS, CSAT, and more.
Yotpo
An eCommerce platform for collecting and leveraging reviews, UGC, and loyalty programs.
AppFollow
A platform for managing app reviews, optimizing app store presence, and monitoring performance.
Survicate
A feedback platform for running targeted surveys on websites, in-app, and via email.
Sprig
In-product surveys and concept tests to capture insights from your actual users.
Lookback
A user research platform for conducting live, moderated and unmoderated user interviews.
dscout
A qualitative research platform that uses mobile ethnography to capture in-the-moment thoughts, feelings, and behaviors.
InMoment
An experience improvement (XI) platform that helps businesses collect and analyze customer and employee feedback.
AskNicely
A customer experience platform designed to motivate and empower frontline teams.
Chattermill
Unifies and analyzes customer feedback from all channels using AI to provide a single source of truth.
Sprig
Capture in-context user feedback to build better products.
AskNicely
A customer experience platform that helps businesses improve customer satisfaction and motivate frontline teams.
Lumoa
An AI-powered customer feedback analytics platform that makes insights accessible to everyone.
Canny
Canny is a feedback management tool that helps you collect, prioritize, and track customer feedback.
UserTesting
UserTesting is a platform that enables organizations to see and hear the experiences of real people as they engage with products, designs, apps, processes, concepts, or brands.
UserTesting
A platform for getting video feedback from real users on your websites, apps, and prototypes.
Canny
A feedback management tool that helps you capture, prioritize, and track customer feedback.
Podium
A platform that helps local businesses manage online reviews, customer messaging, and payments.
Nicereply
A customer satisfaction survey tool for measuring CSAT, NPS, and CES.
ReviewTrackers
A customer review and feedback software for monitoring and analyzing reviews.
Podium
A communication and payments platform that helps local businesses manage the entire customer journey.
Reputation
A platform for managing online reputation, reviews, listings, and social media.
UserTesting
A platform to get fast, opt-in feedback from people in your target audience.
Dovetail
A cloud-based platform for storing, analyzing, and collaborating on user research data.
Chattermill
An AI-powered platform that analyzes customer feedback from any source to help you improve the customer experience.
Canny
A feedback management platform that helps you capture, organize, and analyze customer feedback to inform your product roadmap.
Contentsquare
An analytics platform that helps businesses understand how and why users are interacting with their app, mobile, and web sites.
Thematic
Transforms unstructured customer feedback into actionable insights using AI.
CustomerGauge
A B2B-focused customer experience platform that links feedback to revenue.
MonkeyLearn
A text analysis platform that allows users to build custom machine learning models.
Medallia
Medallia's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens.
Alchemer
Alchemer is a powerful and easy-to-use survey and feedback management platform.
GetFeedback
GetFeedback is a customer experience platform that helps businesses understand and improve their customer journey.
Medallia
A comprehensive platform for capturing, analyzing, and acting on customer and employee feedback in real-time.
Pendo
A product experience platform that provides analytics, in-app guidance, and feedback.
GetFeedback
A customer feedback platform that allows you to create mobile-friendly surveys and integrate them with Salesforce.
UserVoice
A product feedback management platform that helps you capture, prioritize, and manage customer feedback.
Typeform
An online form builder and survey tool with a focus on conversational data collection.
Medallia
A platform that captures customer signals and uses AI to improve experiences.
Sprinklr
A unified platform for managing customer experiences across social, marketing, and care.
GetFeedback
A CX platform for collecting feedback and integrating it with Salesforce.
Chatmeter
A local SEO and reputation management platform for multi-location brands.
Clarabridge
An AI-powered platform for omnichannel interaction analytics, now part of Qualtrics.
Medallia
A platform for capturing, analyzing, and acting on customer and employee feedback.
Medallia
An enterprise-grade platform for capturing, analyzing, and acting on customer and employee feedback.
GetFeedback
A customer feedback platform that makes it easy to create and distribute beautiful, mobile-friendly surveys.
Typeform
An online form builder that focuses on creating beautiful, conversational, and engaging data collection experiences.
Pendo
A product experience platform that provides user insights, guidance, and communication.
Keatext
An AI platform that analyzes unstructured customer feedback to provide actionable insights.
Revuze
An AI-powered platform that transforms consumer feedback into strategic actions.
Qualtrics
Qualtrics is a single software platform to manage the four core experiences of business: customer, employee, product, and brand.
Sprinklr
Sprinklr is a unified platform that helps enterprises create, manage, and optimize valuable social experiences.
SurveyMonkey
SurveyMonkey is a global leader in survey software.
Forsta
Forsta is a global provider of market research, customer experience (CX), and employee experience (EX) technology.
SurveySparrow
SurveySparrow is an experience management platform that helps businesses refine experiences.
Clarabridge
Clarabridge helps the world’s leading brands understand and improve the customer journey.
Gainsight
Gainsight is a customer success platform that helps businesses to retain and grow their customer base.
Qualtrics
An enterprise-level platform for collecting and analyzing customer feedback to improve customer experiences.
SurveyMonkey
A popular online survey tool that makes it easy to create, send, and analyze surveys.
Sprinklr
A unified customer experience management (Unified-CXM) platform for enterprises.
Gainsight CX
A customer success platform with features for managing customer feedback and experience.
Forsta
A comprehensive platform for market research, customer experience, and employee experience.
SurveySparrow
A customer experience platform that helps you create and share engaging, conversational surveys.
Brandwatch
A digital consumer intelligence platform for social media listening and analytics.
Clarabridge
A customer experience management (CEM) platform specializing in text and speech analytics.
Qualaroo
A customer feedback and user research tool for collecting insights through targeted website and in-app surveys.
Qualtrics CustomerXM
An enterprise platform for collecting and analyzing customer feedback across all touchpoints.
Forsta
A comprehensive platform for Customer Experience (CX), Employee Experience (EX), and Market Research.
SurveySparrow
A platform for creating conversational surveys to improve response rates.
Gainsight
A leading platform for B2B customer success, product experience, and community management.
Sprinklr
A comprehensive platform for managing customer experiences across various digital channels.
Brandwatch
A digital consumer intelligence platform for social listening, market research, and brand management.
Sprout Social
An all-in-one social media management platform for businesses of all sizes.
Qualtrics CoreXM
A comprehensive platform for collecting, analyzing, and acting on customer, employee, brand, and product experiences.
SurveySparrow
An experience management platform that helps businesses create conversational surveys.
Forsta
A comprehensive platform for market research, customer experience, and employee experience.
SurveyMonkey
A leading online survey platform that makes it easy to create, send, and analyze surveys.
SurveySparrow
An omnichannel experience management platform with conversational surveys.
Hotjar
Hotjar is a product experience insights platform that gives you behavior analytics and feedback data to help you empathize with and understand your customers.
Verint
Verint helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise.
NICE
NICE is a worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data.
Hotjar
A product experience insights tool that provides behavior analytics and feedback data.
Zendesk
A customer service software and support ticketing system.
Productboard
A product management platform for organizing feedback, prioritizing features, and creating roadmaps.
Hotjar
A product experience insights platform that provides behavior analytics and feedback data.
UserZoom
An all-in-one user experience (UX) insights platform for collecting and analyzing qualitative and quantitative feedback.
Verint
A platform for customer engagement optimization, including workforce management and voice of the customer.
Hootsuite
A platform for managing all your social media in one place.
Concentrix
Concentrix is a leading global provider of customer experience (CX) solutions and technology.
Meltwater
A media intelligence platform for monitoring news and social media, and analyzing consumer insights.
Trustpilot
A leading global review platform where consumers share experiences and businesses engage with them.